Privacy Policy

1. Introduction

The Federal Board of Intermediate Secondary Education (FBISE) is committed to protecting the privacy of our users. This Privacy Policy explains the types of information we collect, how we use it, and the choices you have regarding your personal information.

2. Information We Collect

We collect two main types of information:

Personal Information: This includes information that directly identifies you, such as your name, email address, contact number, date of birth, gender, educational background, examination details, and login credentials. We collect this information when you register for our services, submit online applications, participate in online surveys, or contact us for support.

Non-Personal Information: This includes information that does not directly identify you, such as your device type, browser information, IP address, and general usage data. We collect this information automatically when you use our website or mobile applications.

3. How We Use Your Information

We use your information for the following purposes:

To provide and improve our services, such as processing applications, conducting examinations, and sending you updates and notifications.

To personalize your experience, such as recommending relevant content and resources.

To analyze how our website and mobile applications are used to improve their functionality and user experience.

To comply with legal and regulatory requirements.

To send you promotional materials about our services, unless you have opted out of receiving such communications.

4. Sharing Your Information

We will not share your personal information with third parties except in the following circumstances:

To service providers who help us operate our website and mobile applications, such as data hosting providers and analytics companies. These service providers are bound by strict confidentiality agreements and are only allowed to use your information to fulfill their contractual obligations to us.

To comply with legal and regulatory requirements, such as court orders or subpoenas.

To protect the rights, safety, or property of FBISE or others.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

6. Your Choices

You have the following choices regarding your personal information:

You can access and update your information by logging into your account on our website or mobile application.

You can opt out of receiving promotional emails from us by clicking the "unsubscribe" link in any email you receive.

You can request to delete your account and personal information by contacting us at [insert contact information].

7. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately.

8. Updates to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website or mobile application.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [insert contact information].